1996 · Tokyo
Opportunity Corporation
A living company inside a changing world.
REVENUE
¥12.8B
EMPLOYEES
420
OPERATING MARGIN
8.2%
JAPAN
65%
INTERNATIONAL
35%
YOUR ROLE
General Manager
THE FIRM
Opportunity Corporation provides industrial workflow systems, software, technical services, and enterprise implementation support for manufacturing and infrastructure customers.
The CEO may give goals. You determine how they are pursued. You operate with incomplete authority.
CONDITIONS ALREADY IN MOTION
- Strong legacy customer relationships
- Large enterprise accounts
- Relatively long sales cycles
- Mixture of software and service revenue
- Shrinking availability of experienced sales staff
- Increasing customer demand for AI-enabled workflows
- Pressure from new software-first competitors
- High dependence on institutional knowledge held by senior employees
- Rising cost of customized proposals
- International expansion opportunity
- Cautious corporate culture
BOARD
Sales productivity +40% within 12 months.
CEO
Deployment of AI sales agents.
COMPANY STATE
- FINANCIAL HEALTH
- →
- MARKET POSITION
- →
- ORGANIZATIONAL TRUST
- →
- OPTIONALITY
- →
- HUMAN DEPENDENCY
- →
- SYSTEMIC RISK
- →
AUTHORITY MODEL
- Research
- ASSISTED
- Proposal creation
- HUMAN RESERVED
- Customer interaction
- HUMAN RESERVED
- Negotiation
- HUMAN RESERVED
- Commercial commitment
- HUMAN RESERVED
AUTHORITY
- RESEARCH ONLY
- AI gathers and analyzes information.
- DRAFT & RECOMMEND
- AI drafts actions but humans approve.
- CUSTOMER INTERACTION
- AI communicates directly with customers.
- NEGOTIATION
- AI may alter terms within predefined boundaries.
- COMMIT
- AI may finalize commercially binding actions.